Faq

Question

 

❓ FAQ - Frequent questions

📦 What does the Dogbox Premium contain?

Each month, your box contains:

  • Organic and gourmet treats

  • High -end natural treatment

  • A resistant or interactive toy

  • An elegant surprise (accessory or sample)

  • An exclusive wellness & nutrition advocacy sheet

🐕 Is the box adapted to all dog sizes?

Yes ! When registering, you select your dog size (small, medium, large). We adapt toys, accessories and treats as a function.

🌿 Are the products really natural?

Absolutely. We only select products formulated from natural ingredients, without controversial substances, and manufactured by responsible brands.

📅 When will I receive my box?

The boxes are shipped between the 5th and 10 of each month. Once shipped, you receive a tracking email to follow your package in real time.

🔁 Can I modify or cancel my subscription?

Yes, you can manage your subscription at any time from your customer area. It is possible to suspend, modify or cancel your subscription easily, at no cost.

🎁 Can I offer a premium Dogbox?

Of course ! An "Offer" option is available when ordering. You can choose the duration (1, 3, or 6 months) and add a personalized message.